FAQs
A few things you might be wondering
Candle as a gift?
If you would like a hand written message please make a note at checkout.
Message will be written in calligraphy using a dip pen for a short and formal note.
Policy for returns and refunds.
Please note that customers will be responsible for shipping costs.
Terms and Conditions; All sales are final, No refunds, No exchanges.
If something goes wrong email Lisashaverdi@gmail.com with your order number in the subject line, a description of what went wrong and a photo, must be in the original packaging with proof of purchase.
Candle care and safety.
Never leave candles unattended, in a draft or near anything that can catch fire as well as out of reach of children and animals.
It is recommended to not keep candles on for more than 4 hours, please extinguish by using a candle snuffer.
Trim your wick with a wick trimmer between burns to remove the burnt bits before lighting the candle again.
Repurpose your candle vessel or recycle them after use.
Bulk and custom orders.
For more information on bulk pricing and quantity price breaks, contact lisashaverdi@gmail.com. Available for custom orders as well. Please email me details about custom request.
Some examples of large and or custom orders we can accommodate to are: Wholesale, Wedding favors, Gift to your clients, Funeral services.